Welcome to Sentimo! By accessing or using www.shopsentimo.com (the “Site”), you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully. If you do not agree with any part, please do not use our services.
1. Company Information
Sentimo is a brand of Louvies General Trading L.L.C – SPC, registered in Abu Dhabi, UAE.
Contact us at: hello@shopsentimo.com
2. Use of Website
You agree to use the Site lawfully and ethically. You may not:
- Copy or reproduce any content without permission
- Attempt to disrupt or harm the Site or its users
- Violate any applicable laws or regulations
3. Products and Descriptions
We strive for accuracy, but cannot guarantee that product images and descriptions perfectly reflect the actual items due to screen variations or printing processes.
4. Orders and Payment
- Orders are accepted subject to product availability and payment verification.
- Payments are processed securely through approved gateways.
- We reserve the right to refuse or cancel orders for any reason, including suspected fraud.
5. Shipping and Delivery
Please refer to our Shipping Policy for details on delivery times and costs.
6. Returns and Refunds
Please see our Returns & Refunds Policy for information on eligibility, process, and timelines.
7. Intellectual Property
All content, designs, logos, and trademarks on the Site are owned by Sentimo or its licensors and are protected by law. Unauthorized use is prohibited.
8. Promotions and Discounts
Promotional offers may change or end without notice. Discounts cannot be combined unless specified.
9. Privacy
Your use of the Site is also governed by our Privacy Policy, outlining how we collect and use your personal data.
10. Limitation of Liability
Sentimo and Louvies General Trading L.L.C – SPC are not liable for indirect, incidental, or consequential damages arising from your use of the Site or products.
11. Contact
For questions or concerns, contact us at:
hello@shopsentimo.com
Louvies General Trading L.L.C – SPC
Abu Dhabi, UAE